Frequently asked questions

is my engraving message permanent?

Yes, your Smithey and the engraving will serve you and your family for life.

Do I need to season the engraving?

Simply cooking with your Smithey will naturally mature the seasoning on both the interior cooking surface and exterior of your cookware. If needed, you can apply a thin sheen of oil to the engraving portion and bake in the oven for 45 minutes at 450°.

Can i customize the font or letter case?

No, we are not able to provide custom fonts. All engravings are performed in UPPERCASE .

Can i engrave the handle of a skillet?

We are only able to engrave the base of the skillet. Hang it proudly to show off in your kitchen!

Can i send in my smithey to be engraved?

...soon you will be able to! Please fill out this form to be notified as to when we will be able to offer engraving on your Smithey.

when can i expect to receive my engraved smithey?

Please note your personalized Smithey will take an additional 10-14 days for processing + courier transit times.

Can i change my engraving text after placing my order?

No, once an order is placed and the engraving process has begun we are unable to make any adjustments. If you see something wrong with your order, please immediately reach out to support@smithey.com with ENGRAVING HOLD in the subject line.

Can i preview my engraving?

There is a preview available of how your engraving will look on the base of your Smithey when inputting your personal message.

corporate gifting?

Please fill out this form and we will reach out to you to discuss your project. We have the ability to mock-up logos and other custom content.

bridesmaid or groomsmen Gifts?

Commemorate a special occasion with a gift to match memories to be had for a lifetime. Please fill out this form and we will reach out to you to understand your needs.

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